Front of House Manager - Guest Experience & Team Lead

82 Queen

Charleston (SC)

On-site

USD 42,000 - 66,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
Paid time off
401(k)

Job summary

82 Queen in Charleston, SC seeks a Front of House Manager to bridge guests, service staff and the back-of-house. You will ensure dining rooms, reception areas, and events run smoothly, safely, and profitably while upholding high hospitality standards.

You will lead a team of FOH staff, handle administrative duties, maintain cleanliness, train personnel, and pursue guest satisfaction throughout each visit.

Qualifications

  • Experience managing front-of-house teams in hospitality environments.
  • Proven ability to maintain guest satisfaction and service standards.
  • Strong organizational and administrative skills.

Responsibilities

  • Responsible for managing a team of all front-of-the-house staff.
  • Responsible for administrative functions of the front of the house.
  • Responsible for the overall cleanliness of the restaurant.
  • Responsible for training the staff.
  • Responsible for guests' satisfaction during their visit.

Skills

FOH management
Team leadership
Staff training
Customer service
Administrative skills
Safety compliance

Job description

82 Queen in Charleston, SC seeks a Front of House Manager to bridge guests, service staff and the back-of-house. You will ensure dining rooms, reception areas, and events run smoothly, safely, and profitably while upholding high hospitality standards.

You will lead a team of FOH staff, handle administrative duties, maintain cleanliness, train personnel, and pursue guest satisfaction throughout each visit.

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