Restaurant Operations Leader - Service & Profitability

Fohandboh; Charleston (SC); On-site; USD 52,000 - 72,000; Full time

Job summary

Fohandboh in Charleston, SC is seeking a Restaurant Manager to lead all aspects of our busy operation. You will motivate staff to deliver outstanding customer service while maintaining revenue, profitability, and quality goals in a fast-paced setting.

You will coordinate front-of-house and back-of-house activities, hire qualified cooks and servers, set schedules, monitor food prep, and ensure compliance with sanitation and safety regulations.

Qualifications

• Back of the house management experience is essential.
• Assist in hiring qualified cooks and wait staff.
• Set work schedules and oversee food preparation.
• Ensure compliance with health, safety and sanitation regulations.
• Lead by example during busy periods.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond to customer complaints and review product quality; research vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Promote the brand through local community events and restaurant promotions.
• Train new and current employees on customer service practices.
• Create detailed reports on weekly, monthly and annual revenues and expenses.

Skills

Staff management

Customer service

Scheduling

Food safety

Vendor management

Leadership

Cost control

Communication

Job description

Fohandboh in Charleston, SC is seeking a Restaurant Manager to lead all aspects of our busy operation. You will motivate staff to deliver outstanding customer service while maintaining revenue, profitability, and quality goals in a fast-paced setting.

You will coordinate front-of-house and back-of-house activities, hire qualified cooks and servers, set schedules, monitor food prep, and ensure compliance with sanitation and safety regulations.