Front of House Manager

Screaming Tuna; Milwaukee (WI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

PTO program

Free shift meals

Company discounts

Job summary

StaffedUp in Milwaukee is seeking an experienced Front of House Manager to lead a 20-person team and set service standards for guest-facing operations. You will coordinate floor service, coach staff, manage reservations, and resolve real-time challenges, partnering with ownership and the culinary team to deliver an exceptional dining experience.

There is an opportunity to grow into a salary GM role across multiple locations.

Qualifications

• 2+ years of FOH management experience (Upscale preferred).
• Knowledge of hospitality best practices and restaurant operations.
• Strong leadership, communication and team development skills.
• Comfortable in high-volume, fast-paced environments.
• Savvy with hospitality tech programs (POS / Reservation / Delivery / Scheduling / Quickbooks / Design / Marketing etc).
• Availability for evenings and weekends.
• Sushi or Asian concept experience is a major plus—but not required.
• Must be at least 21 years of age.

Responsibilities

• Lead the host and server teams during service, as well support the bar and expo teams.
• Ensure smooth, professional floor operations that meet/exceed guest expectations.
• Maintain and elevate service standards across table service, pacing, and cleanliness.
• Hire, train, schedule, and manage FOH staff.
• Handle guest concerns or service recovery issues with confidence and tact.
• Manage OpenTable/reservations, daily floor plans, large parties, and events.
• Track performance metrics and communicate regularly with ownership and BOH leadership.

Skills

Leadership

Communication

Team development

Hospitality tech

High-volume ops

Evenings/weekends availability

Tools

POS software

Reservations system

Delivery platforms

Scheduling tools

QuickBooks

Design software

Marketing tools

Job description

Over the last 14 years our team has been Wisconsin's leader for Best Sushi Awards from OnMilwaukee, Journal Sentinel, Shepherd Express and more. But our family's greatest win came in 2025, when Mequon Executive Chef Jason Morimoto won Season 2 of Sushi Master on Roku! We invite you to be a part of of the excitement and our growing company in Walker's Point Milwaukee, Mequon and for the most passionate hospitality professionals, a new Milwaukee project in the works. Whether part-time or full-time, one location or two,

Position Summary:

AsFOH Manager, you are the culture-driver for a team of 20 and service standard-setter for our guest-facing operations. From coordinating floor service and coaching the team to managing reservations and solving real-time challenges, you’ll oversee the entire dining experience with poise, professionalism, and warmth. You’ll also be a direct partner to our ownership and culinary team.

Opportunity to grow into a salary GM role for multiple locations

35-45 hours expected
PTO Program
Free Shift Meals and Company Discounts

Key Responsibilities:

• Lead the host and server teams during service, as well support the bar and expo teams
• Ensure smooth, professional floor operations that meet/exceed guest expectations
• Maintain and elevate service standards across table service, pacing, and cleanliness
• Hire, train, schedule, and manage FOH staff
• Handle guest concerns or service recovery issues with confidence and tact
• Manage OpenTable/reservations, daily floor plans, large parties, and events
• Track performance metrics and communicate regularly with ownership and BOH leadership

Qualifications:

• 2+ years of experience in FOH management (Upscale preferred)
• Knowledge of hospitality best practices and restaurant operations
• Strong leadership, communication and team development skills
• Comfortable in high-volume, fast-paced environments
• Savvy with hospitality tech programs (POS / Reservation / Delivery / Scheduling / Quickbooks / Design / Marketing etc)
• Availability for evenings and weekends
• Sushi or Asian concept experience is a major plus—but not required
• Must be at least 21 years of age

Pay: $21.00 - $24.00 per hour