FOH Manager: Path to GM at High-Volume Sushi House

StaffedUp

Milwaukee (WI)

On-site

USD 29,000 - 33,000

Full time

4 days ago

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Benefits offered by this job

PTO program

Free shift meals

Company discounts

Job summary

StaffedUp in Milwaukee is seeking an experienced Front of House Manager to lead a 20-person team and set service standards for guest-facing operations. You will coordinate floor service, coach staff, manage reservations, and resolve real-time challenges, partnering with ownership and the culinary team to deliver an exceptional dining experience.

There is an opportunity to grow into a salary GM role across multiple locations.

Qualifications

2+ years of FOH management experience (Upscale preferred).
Knowledge of hospitality best practices and restaurant operations.
Strong leadership, communication and team development skills.
Comfortable in high-volume, fast-paced environments.
Savvy with hospitality tech programs (POS / Reservation / Delivery / Scheduling / Quickbooks / Design / Marketing etc).
Availability for evenings and weekends.
Sushi or Asian concept experience is a major plus—but not required.
Must be at least 21 years of age.

Responsibilities

Lead the host and server teams during service, as well support the bar and expo teams.
Ensure smooth, professional floor operations that meet/exceed guest expectations.
Maintain and elevate service standards across table service, pacing, and cleanliness.
Hire, train, schedule, and manage FOH staff.
Handle guest concerns or service recovery issues with confidence and tact.
Manage OpenTable/reservations, daily floor plans, large parties, and events.
Track performance metrics and communicate regularly with ownership and BOH leadership.