FOH Manager

TTUKoffer; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Free meals during shifts

Employee discounts

Career growth opportunities

Job summary

TTUKoffer is looking for a FOH Manager in San Diego, CA, to lead and optimize the entire guest dining experience. This role includes overseeing daily operations, team development, and ensuring high service standards. The ideal candidate will have at least one year of experience in a chain restaurant environment, strong communication skills, and knowledge of U.S. food regulations.

The position offers an annual salary of $80,000 – $100,000, medical insurance, free meals during shifts, and opportunities for career growth.

Qualifications

• Minimum 1 year of experience as a FOH Manager in a chain restaurant environment.
• Strong experience in team management, training, and staff development.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily FOH operations, ensuring brand standards.
• Engage with guests and resolve concerns professionally.
• Partner with Executive Chef for smooth order flow.

Skills

Team management

Training staff

Excellent communication

Knowledge of food safety

Proficient with POS systems

Education

High school diploma or above

Tools

Microsoft Office

Job description

Position: FOH Manager (Front of House Manager) Location: San Diego, CA – Westfield UTC Address: 4301 La Jolla Village Dr., Suite 2040, San Diego, CA

Job Summary

The FOH Manager is responsible for leading and optimizing the entire guest dining experience—from greeting to payment—ensuring consistent, high-quality service aligned with brand standards. This role requires strong floor leadership, team development capabilities, and close collaboration with kitchen and management teams to drive guest satisfaction and operational efficiency.

Service Excellence & Operations

• Oversee daily FOH operations, ensuring service flow, ordering, and payment processes meet brand standards
• Inspect dining areas to maintain cleanliness, table setup, and equipment readiness
• Optimize staffing levels to reduce wait times and maximize table turnover
• Lead FOH recruiting, onboarding, scheduling, and performance evaluations
• Conduct ongoing training in service etiquette, guest interaction, and conflict resolution
• Motivate team members through hands‑on leadership and accountability

Guest Relations

• Engage with guests proactively and resolve concerns in a timely, professional manner
• Handle guest complaints and monitor online reviews (Yelp, Google, etc.) for service improvement
• Deliver elevated, personalized service for VIP and special guests

Operational Support

• Partner with the Executive Chef to ensure smooth order flow and timely food delivery
• Assist with FOH inventory control and supply ordering
• Support the General Manager with sales and labor analysis to improve scheduling efficiency
• Perform other duties as assigned by management

Qualifications

• Minimum 1 year of experience as a FOH Manager in a chain restaurant environment
• Strong experience in team management, training, and staff development
• Knowledge of U.S. restaurant regulations, food safety, and labor laws
• Excellent communication and interpersonal skills
• Proficient with POS systems and Microsoft Office
• High school diploma or above; hospitality background preferred

Annual base salary: $80,000 – $100,000

Annual performance incentive eligibility

Medical insurance for eligible full-time employees

Free meals during shifts and employee discounts

Career growth and leadership development opportunities