Front of House Leader: Guest Experience & Ops

Boqueria Restaurant Group

New York (NY)

On-site

USD 50,000 - 77,000

Full time

6 days ago
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
Disability insurance
Life insurance
Paid time off
Discounted meals
Flexible scheduling
Full- and part-time availability

Job summary

Boqueria Restaurant Group in New York City is seeking a Front of House Manager to be the right hand to the General Manager and deliver exceptional guest experiences. You will lead the floor, mentor staff, and ensure smooth daily operations while upholding safety and service standards.

You will drive service excellence, manage financial implications of decisions, and foster a positive culture with a hands-on, energetic approach.

Qualifications

  • Strong hospitality leadership and guest service focus.
  • Experience with restaurant tech and POS systems.
  • Certified Food Handler with NY health requirements.
  • Proficient with Microsoft Office and Excel.
  • Excellent organizational skills and attention to detail.
  • Energetic, positive, and able to manage multiple priorities.

Responsibilities

  • Assist the General Manager to ensure outstanding guest experiences.
  • Lead front-of-house operations and staff development.
  • Oversee daily service readiness and DOH inspection readiness.
  • Support achievement of financial targets and cost controls.

Skills

Leadership
Food & beverage knowledge
Restaurant software
Microsoft Office & Excel
Organization & planning
Financial acumen
Humor / positive attitude
Age 18+

Tools

OpenTable
Toast
Restaurant365
Dolce

Job description

Boqueria Restaurant Group in New York City is seeking a Front of House Manager to be the right hand to the General Manager and deliver exceptional guest experiences. You will lead the floor, mentor staff, and ensure smooth daily operations while upholding safety and service standards.

You will drive service excellence, manage financial implications of decisions, and foster a positive culture with a hands-on, energetic approach.

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