Front of House Lead for Live Arts Events

Dartmouth College; Hanover (NH); On-site; USD 51,000 - 62,000; Full time

Job summary

Dartmouth College in Hanover, NH is seeking a Front of House Manager to lead all public event operations at the Hopkins Center. You will supervise front of house staff, coordinate venue set-ups, seating, and guest services, and ensure a welcoming, accessible environment for patrons, donors, alumni, students and staff.

The role requires 1–3 years of administrative or event-facing experience, strong interpersonal skills, and the ability to work irregular nights and weekends.

Qualifications

• Bachelor's degree or equivalent education/experience.
• 1–3 years administrative experience in an arts setting.
• 1 year on-site during live public events.
• Ability to develop professional relationships with students and volunteers.
• Proficiency with MS Office Outlook/Word/Excel.
• Strong customer service and problem-solving in public settings.
• Commitment to equitable, anti-racist teamwork.

Responsibilities

• Supervise front of house operations for events and venues.
• Plan and advance house arrangements; troubleshoot during events.
• Provide welcoming greeting and assistance; ensure accessibility and safety.
• Maintain Hopkins Center database; generate event reports.
• Collaborate with Box Office and Company Management on merchandise sales.

Skills

Administrative experience

Live events experience

Management capability

Interpersonal skills

MS Office suite

Public problem solving

Equitable teamwork

Initiative

Education

Bachelor's degree

Tools

NSCAN

Tessitura

Google Platform

Job description

Dartmouth College in Hanover, NH is seeking a Front of House Manager to lead all public event operations at the Hopkins Center. You will supervise front of house staff, coordinate venue set-ups, seating, and guest services, and ensure a welcoming, accessible environment for patrons, donors, alumni, students and staff.

The role requires 1–3 years of administrative or event-facing experience, strong interpersonal skills, and the ability to work irregular nights and weekends.