Front of House Experience Leader

GAGE PERSONNEL; Wyomissing (Berks County); On-site; USD 65,000 - 80,000; Full time

Job summary

Magerk's Pub & Grill in Wyomissing, PA is seeking a hands-on Front of House Manager to lead the service team and deliver an exceptional guest experience. You will supervise servers, hosts, and support staff while maintaining service standards in a fast-paced environment.

As a visible floor leader, you will conduct pre-shift meetings, manage seating and flow, and partner with the kitchen to ensure smooth operations and guest satisfaction.

Qualifications

• Previous restaurant management or supervisory experience.
• Strong leadership, communication, and coaching skills.
• Ability to maintain high service standards in a fast-paced setting.
• Excellent organizational skills and attention to detail.
• Commitment to hospitality and guest satisfaction.

Responsibilities

• Lead daily front-of-house operations and ensure guest satisfaction.
• Supervise servers, hosts, bussers, and support staff.
• Address service issues promptly and resolve guest concerns.
• Conduct pre-shift meetings to set expectations and goals.
• Manage dining room flow, seating, and guest experience.
• Maintain cleanliness and organization of the dining area.
• Collaborate with kitchen and management for smooth operations.
• Oversee stations such as host stand and expo.

Skills

Leadership

Communication

Coaching

Organizational skills

Hospitality

Job description

Magerk's Pub & Grill in Wyomissing, PA is seeking a hands-on Front of House Manager to lead the service team and deliver an exceptional guest experience. You will supervise servers, hosts, and support staff while maintaining service standards in a fast-paced environment.

As a visible floor leader, you will conduct pre-shift meetings, manage seating and flow, and partner with the kitchen to ensure smooth operations and guest satisfaction.