Front of House Lead: Best-in-Class Guest Experience

Rusty Rail Brewing Company; Mifflinburg (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Rusty Rail Brewing Company in Mifflinburg, PA is seeking a Front of House Shift Supervisor to orchestrate exceptional food service and outstanding customer experiences. The role involves managing the dining room team and ensuring the delivery of high-quality food and customer service. An ideal candidate will possess at least two years of restaurant supervision experience, strong communication skills, and the ability to lead and motivate a team. The position demands a love for creating 'Best In Class' guest experiences.

Qualifications

• At least 2 years of experience in restaurant supervision or management, preferably in full-service and fine dining.
• Ability to be on one's feet for at least 8 hours per day and lift up to 50 lbs.
• A personable and friendly personality that enjoys customer interaction.

Responsibilities

• Manage and motivate employees through constant communication during service.
• Ensure guests receive exceptional customer service.
• Monitor food quality as it moves from the kitchen to the dining room.

Skills

Strong written and verbal communication

Ability to multi-task and organize

Team leadership and motivation

Initiative and self-starting work ethic

Education

High school diploma; associate degree preferred

Tools

Microsoft Office (Outlook, Word, Excel)

Point of Sale systems (Toast)

Job description

Rusty Rail Brewing Company in Mifflinburg, PA is seeking a Front of House Shift Supervisor to orchestrate exceptional food service and outstanding customer experiences. The role involves managing the dining room team and ensuring the delivery of high-quality food and customer service. An ideal candidate will possess at least two years of restaurant supervision experience, strong communication skills, and the ability to lead and motivate a team. The position demands a love for creating 'Best In Class' guest experiences.