Front of House Manager — Lead a Busy Pub with Great Benefits

PJW Restaurant Group; Harrisburg (Dauphin County); On-site; USD 56,000 - 64,000; Full time

Benefits offered by this job

401(k) & 401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Paid training

Referral program

Weekly pay

Employee perks program

Job summary

PJ Whelihan's Restaurant + Pub in Harrisburg, PA is hiring a Front of House Manager to support the General Manager in daily operations, planning, and training to achieve objectives. You will oversee guest service, labor and food costs, supervise servers and hosts, and ensure quality, sanitation, and a welcoming environment.

This is a full-time role reporting to the AGM/ GM. This position emphasizes staff coaching, scheduling, and collaboration on marketing efforts to drive a great guest

Qualifications

• Must have supervisory experience in a high-volume, full-service restaurant.
• ServSafe Certification is required.
• Ability to lead and make decisions using restaurant management guidelines.
• Ability to analyze P&L statements and work within a budget.
• Strong communication skills with employees, management and guests.
• Demonstrates a can-do attitude, initiative, and willingness to learn quickly.
• Capable of managing multiple priorities and tasks.
• Basic computer skills for scheduling, time and attendance, and POS systems.

Responsibilities

• Ensure guests feel welcome and receive friendly, courteous service at all times.
• Support servers and hosts, and ensure service standards are met.
• Drive sales, service, quality, facility appearance, and sanitation through staff training.
• Control cash and receipts per policies and procedures.
• Assist General Manager with staffing decisions and supervision.
• Fill in where needed to maintain service levels and labor cost objectives.
• Develop staff in service, food presentation, safety and sanitation.
• Prepare forms, reports, and schedules in an organized fashion.
• Coach employees with timely feedback on performance.

Skills

Supervisory experience

ServSafe Certification

Leadership & decision making

P&L budgeting analysis

Effective communication

Can-do attitude & initiative

Multitasking & prioritization

Scheduling/ POS basics

Job description

PJ Whelihan's Restaurant + Pub in Harrisburg, PA is hiring a Front of House Manager to support the General Manager in daily operations, planning, and training to achieve objectives. You will oversee guest service, labor and food costs, supervise servers and hosts, and ensure quality, sanitation, and a welcoming environment.

This is a full-time role reporting to the AGM/ GM. This position emphasizes staff coaching, scheduling, and collaboration on marketing efforts to drive a great guest