Front of House Employee (Cashier/Drive thru/Server)

Taziki's Mediterranean Cafe; Memphis (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Job summary

Taziki's Mediterranean Cafe in Memphis, TN is seeking a Front of House Employee to create a welcoming dining experience. You will greet guests, take orders, handle payments, and keep the dining area clean and organized to support smooth service.

The role emphasizes strong customer service, clear communication, and teamwork in a fast-paced setting. Flexible shifts, weekends, and holidays are required, with growth opportunities within the company.

Qualifications

• Customer-facing experience in hospitality or retail.
• Clear verbal communication with customers and teammates.
• Ability to handle orders accurately and efficiently in a busy environment.
• Willingness to work varying shifts, including weekends and holidays.
• Capable of standing for long periods and moving quickly during peak times.
• Knowledge of health and safety standards related to food service (food handler certification preferred).

Responsibilities

• Greet customers as they enter the establishment and provide menus.
• Take orders accurately and process payments using POS systems.
• Deliver food and beverages in a timely manner and ensure order accuracy.
• Maintain dining area cleanliness and safety throughout the shift.
• Address customer concerns diplomatically to ensure satisfaction and protect the establishment's reputation.

Skills

Customer service

Communication

Efficiency

Teamwork

Flexibility

Physical stamina

Health and safety awareness

Job description

Benefits:

• Free food & snacks


• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off

Position Overview:

We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities:

• Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.


• Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.


• Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.


• Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.


• Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications:

• Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.


• Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.


• Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.


• Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.


• Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.


• Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.


• Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.