Front of House Employee

Tazikis Memphis LLC; Arlington (TN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

Tazikis Memphis LLC is seeking a dynamic Front of House Employee to create a welcoming atmosphere, greet guests, take orders, process payments, and help maintain a clean dining area in a fast-paced setting.

You will ensure order accuracy, deliver food and beverages promptly, resolve guest questions, and uphold health and safety standards. This role requires strong communication, teamwork, and flexibility to work mornings, evenings, weekends, and holidays.

Qualifications

• Customer-facing experience in hospitality or retail.
• Clear verbal communication skills.
• Ability to handle orders accurately under pressure.
• Willingness to work varied shifts including mornings, evenings, weekends, and holidays.

Responsibilities

• Greet guests, provide menus, and explain food/bev options.
• Take orders, process payments with POS, ensure correct receipts.
• Deliver food and beverages promptly and verify orders.
• Maintain dining area cleanliness and health/safety standards.
• Address and resolve customer complaints diplomatically.
• Assist team in a fast-paced, customer-focused environment.

Skills

Customer Service Experience

Communication Skills

Efficiency and Accuracy

Teamwork Skills

Flexibility

Physical Stamina

Health and Safety Awareness

Job description

Benefits:

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Paid time off

Vision insurance

Position Overview: We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities:

Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.

Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.

Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.

Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.

Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications:

Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.

Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.

Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.

Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.

Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.

Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.

Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.