Front-of-House Bakery Guest Experience Associate

King's Hawaiian; Torrance (CA); On-site; USD 19,207 - 27,355; Part time

Benefits offered by this job

Tips

Job summary

King's Hawaiian in Torrance, CA is seeking a friendly, customer-focused team member for front-of-house duties in our bakery and dining area.

You will greet customers with Aloha, take and explain orders, answer phones, operate the POS, balance cash, and assist with cleaning, restocking and sanitation while upholding an inclusive, upbeat service culture. Must be able to work nights, weekends and holidays; tips offered.

Qualifications

• Proficient in English with clear verbal communication skills.
• Basic math and common sense logical reasoning ability.
• Able to report to work physically and mentally ready to do the job; substance-free environment.
• Able to work assigned schedule including nights, weekends, holidays and extended hours.

Responsibilities

• Greet customers with Aloha spirit and take orders; explain dishes and bakery items.
• Answer phones, take orders, and input into POS system with strong customer service.
• Identify customer issues or complaints and report to management.
• Operate cash register, handle cash and balance at end of shift.
• Advise management on refunds or credits for returned merchandise as needed.
• Follow sanitation guidelines as prescribed by health department.
• Assist in bakery and kitchen departments as needed.
• Restock restrooms and complete other cleaning duties as assigned.

Skills

English fluency

Math skills

Reliability

Multi-tasking

Schedule flexibility

Job description

King's Hawaiian in Torrance, CA is seeking a friendly, customer-focused team member for front-of-house duties in our bakery and dining area.

You will greet customers with Aloha, take and explain orders, answer phones, operate the POS, balance cash, and assist with cleaning, restocking and sanitation while upholding an inclusive, upbeat service culture. Must be able to work nights, weekends and holidays; tips offered.