Bakery Front of House Supervisor

King's Hawaiian Retail, Inc; United States; On-site; USD 24,796 - 34,440; Full time

Job summary

King's Hawaiian Retail, Inc is seeking a Front of House Supervisor to uphold excellence in customer service and operational efficiency. The ideal candidate will have 3-5 years of supervisory experience in a restaurant or bakery setting and a passion for creating exceptional guest experiences.

The position involves leading a team, managing daily operations, and ensuring compliance with food safety standards. Compensation ranges from $18.00 to $25.00 per hour, based on experience.

Qualifications

• 3-5 years as a Restaurant or Bakery Supervisor in a similar hospitality role.
• Strong verbal and written communication skills.
• Comfortable adjusting to changing needs and environments.

Responsibilities

• Execute key initiatives and lead with accountability.
• Complete daily procedures while prioritizing exceptional service.
• Build and manage systems to ensure operational efficiency.

Skills

Leadership

Problem Solving

Customer Focus

Operational Knowledge

Education

High School Diploma or GED

Tools

Ordering Systems

Inventory Management

Vendor Management

Job description

Responsibilities

• Uphold Excellence, Dignity, Courage, and tell it like it is in a way that can be heard, truly embodying Aloha Service.
• Own Bakery’s Front of House Success: Execute key initiatives and lead with accountability to achieve business goals.
• Ensure Operational Excellence: Responsible for completing daily procedures, prioritizing exceptional customer service and quality to enhance the guest experience.
• Build & Develop a Strong Team: Live a passionate focus on the guest experience and support continuous development through tailored growth plans.
• Maintain Systems: Build and manage both digital and operational systems to ensure operational efficiency.

Qualifications

• Leadership: Proven experience as a Front of House Supervisor or a similar leadership role, with a focus on leading people rather than managing them. Strong leadership, communication, and people skills to build relationships with team members and peers at all levels.
• Problem Solving & Adaptability: Curiosity, critical thinking with a collaborative approach to problem solving and a strong ability to identify gaps and implement solutions. Ability to thrive in a fast‑paced, dynamic environment.
• Customer Focus: Passion for delivering exceptional customer experiences and maintaining high service standards.
• Operational Knowledge: In‑depth understanding of daily Bakery front of house operations, food safety regulations, and best practices to ensure smooth and compliant operations.

Requirements

• Experience: 3‑5 years as a Restaurant or Bakery Supervisor in a similar hospitality role.
• Education: High School Diploma or GED.
• Communication: Strong verbal and written skills; ability to manage teams and customer relationships.
• Versatility: Comfortable adjusting to changing needs and environments.
• Passion & Stamina: Dedication to hospitality, able to work long hours, including nights, weekends, holidays, and physically demanding shifts.
• Systems Experience: Proficient with systems like pars, ordering, inventory, vendor management, and maintenance.

Compensation

The compensation range for this role is $18.00/hour to $25.00/hour. The final offer will be based on several factors, including relevant experience. We typically offer starting salaries in the low to mid‑range to allow for growth.

Equal Opportunity Employer

King’s Hawaiian is an equal opportunity employer.