FOH Bakery and Restaurant Team Member

King's Hawaiian Retail, Inc; United States; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Tips included

Equal opportunity employer

Inclusive environment

Onsite and remote-friendly

Job summary

King's Hawaiian is seeking service-oriented team members to greet customers with aloha, take and explain orders, and process transactions at the POS. You will handle phones, assist in bakery areas, and ensure cleanliness and sanitation throughout the shift.

Willingness to work nights, weekends, holidays, and extended hours is required. We foster an inclusive, fast-paced team environment and offer tips in addition to hourly pay.

Qualifications

• Excellent English verbal communication.
• Basic math and logical reasoning abilities.
• Able to report to work as scheduled including nights/weekends/holidays.
• Substance-free work environment.
• Capable of multitasking in time-constrained environment.

Responsibilities

• Greet customers with aloha spirit and take orders, explaining dishes and bakery items.
• Answer phones, take orders, and input into the POS system with strong customer service.
• Identify customer issues or complaints and report to management.
• Operate cash register, handle sales and balance cash at end of shift.
• Advise management on refunds or credits for returns.
• Follow sanitation guidelines as prescribed by health department.
• Assist in bakery and kitchen departments as needed.
• Restock restrooms and perform other cleaning duties as assigned.

Skills

English proficiency

Basic math

Logical reasoning

Time management

Customer service

POS system

Tools

POS system

Job description

Joining King’s Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you’re excited to rise with our team, come and join our `ohana!

Job Requirements

• Greets customers with Aloha spirit!
• Taking orders with the ability to explain dishes and bakery items.
• Answers phones and takes orders and inputs into the POS system utilizing excellent customer service skills.
• Identify customer issues or complaints and report to management.
• Operates cash register following sales and cash handling and balances at end of each shift.
• Advises management when guests request cash refunds or credits for returned merchandise.
• Follows all sanitation guidelines as prescribed by the health department.
• Assists in bakery and kitchen departments as needed.
• Restocking the restrooms and completing other cleaning duties as assigned.

Skills/Experience

• Proficient in English with clear verbal communication skills.
• Basic math and common sense logical reasoning ability.
• Able to report to work physically and mentally ready to do the job.
• We insist on a substance-free work environment.
• Able to be present at work for assigned schedule including nights, weekends, holidays and extended hours when required.
• Able to balance multiple tasks and work well in an environment with time constraints.

Compensation

$16.90/hour + tips

King's Hawaiian is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for our ohana.

We deliver irresistible Hawaiian food and aloha spirit, that families love everywhere, every day.

After introducing Hawaiian foods to the world 70 years ago, we have grown into a company that provides irresistible foods and irresistible career opportunities to many.

Our 'Ohana spans the country in our manufacturing plants, corporate locations, and restaurants.

Our culture and work environments (both onsite and remote) help us to spread aloha culture as we nourish our employees' lives.

We recognize that each of us has our home life and our work life, which is one life, and we strive to provide balance to our employees.

We believe in excellence, dignity, and telling it like it is in a way that can be heard.

We may not be excellent all the time, but we move toward excellence and embrace the change needed to continuously improve.

• Dignity and respect are always present.
• Treat everyone with kindness.
• Respect ourselves and others.
• Honor our commitments. Hold each other accountable.
• Practice what we preach.
• Appreciate each other's differences.
• Exhibit professionalism.