Front of House Assistant

VILLANOVA UNIVERSITY

Villanova (Delaware County)

On-site

USD 13,776 - 17,908

Part time

14 days+

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Job summary

A private university located in Delaware County is looking for a Front of House Assistant to provide assistance during events and maintain positive relationships with patrons. The role requires excellent communicative ability, customer service skills, and the capability to instruct and supervise personnel. The position involves evening and weekend work, with a wage rate of $10.00-$13.00 per hour.

Qualifications

  • Must have excellent communication skills.
  • Ability to instruct and supervise effectively.
  • Strong customer service skills are essential.
  • Must be available to work evenings and weekends.

Responsibilities

  • Provide Front of House assistance for performances.
  • Maintain positive relationships with patrons.
  • Assist with patron complaints and inquiries.

Skills

Excellent communication skills
Ability to instruct and supervise
Excellent customer service skills
Availability to work evenings and weekends

Job description

Front of House Assistant

Provide Front of House (FOH) assistance (e.g. concessionaires, ushers) for MULLEN CENTER performances and events.

Maintain knowledge of and positive relationship with University and patrons. Assist patron complaints or inquiries.

Must be an excellent communicator within an academic environment with an ability to instruct, supervise, and clearly explain ticketing and front of house information and procedures to diverse audiences.

Excellent customer service skills and proven ability to develop and sustain productive relationships. Physical Demands: Standing for periods of time, some light lifting. Wage Rate: $10.00-$13.00

Requirements
  • Excellent communication skills
  • Ability to instruct and supervise
  • Excellent customer service skills
  • Availability to work evenings, weekend afternoons, and weekend evenings
Equal Employment Opportunity

Villanova University is an Equal Employment Opportunity employer and welcomes applications from diverse candidates.

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