Front‑Line HR Service Specialist

DCH Health Care Authority; Tuscaloosa (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Tuscaloosa is seeking a Front-line HR Customer Service Representative to serve as the first point of contact for internal and external customers. The role involves resolving inquiries, providing exceptional service, and assisting with employee onboarding. Candidates should have a high school diploma and one year of clerical experience, with a preference for HR background. Strong organizational and communication skills are a must, and the ability to work in a fast-paced environment is essential.

Qualifications

• Minimum one year clerical experience required.
• Previous experience in Human Resources preferred.
• Ability to type at least 20 wpm.

Responsibilities

• Functions as the front-line customer-service representative for HR.
• Receives and resolves customer inquiries from various channels.
• Assist new hires with onboarding process.

Skills

Customer service excellence

Active listening

Problem-solving

Organizational skills

Team collaboration

Education

High school graduate or equivalent

Tools

Microsoft Office

HR information systems

Job description

A healthcare organization in Tuscaloosa is seeking a Front-line HR Customer Service Representative to serve as the first point of contact for internal and external customers. The role involves resolving inquiries, providing exceptional service, and assisting with employee onboarding. Candidates should have a high school diploma and one year of clerical experience, with a preference for HR background. Strong organizational and communication skills are a must, and the ability to work in a fast-paced environment is essential.