Front-Line Clinical Concierge & Medical Assistant

LVHN; Palmerton (Carbon County); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

LVHN is seeking a Medical Assistant to serve as the first point of contact for patients, combining administrative, clerical, and clinical duties to streamline care delivery. You will assist providers, manage check-in/check-out, verify insurance, and support care coordination with a focus on empathy and high-quality service.

The role requires specialized Medical Assistant training, strong multitasking and communication skills, and proficiency with EMR tools.

Qualifikationen

• Strong multitasking, organizational, and problem-solving skills.
• Proficiency in EMR systems, word processing, and Excel.
• Excellent communication and interpersonal skills, demonstrating empathy and professionalism.
• Ability to adapt to changing priorities while maintaining efficiency, in a fast-paced healthcare environment.
• BLS - Basic Life Support - American Heart Association Within 30 Days

Aufgaben

• Behaves in a professional and empathetic manner to build trust, comfort, understanding and relationships with consumers and the secondary guest(s).
• Coordinate and perform patient check-in/check-out, ensuring accurate registration and information collection.
• Verify insurance eligibility, collect payments (co-pays or self-pay fee), and process referrals.
• Schedule appointments while optimizing clinic workflow.
• Handle patient inquiries.
• Maintain electronic medical records (EMR), ensuring accuracy and compliance.
• Maintaining all required logs includes but is not limited to quality control logs and stat cart checks.
• Measurement and collection of patient data including temperature, pulse, oxygenation saturation, respirations, blood pressure, height, weight, and in indicated pediatric patients, length, and head circumference. Ensure accurate documentation in the medical record.
• Assist providers with the collection of patient information including reason for visit, chief complaint, health history, allergies and current medications for provider review.
• Complete patient rooming process and implement standard operating procedures to expedite the care process and provide patient comfort. Identify patient risks and communicate them to the provider.
• Prepare and maintain exam rooms, ensuring proper sanitation and supply stocking.
• Collect and prepare lab specimens and complete necessary requisitions.
• Administer medications and vaccinations per provider orders and established protocols within their scope of practice.
• Support patient procedures and assist with medical examinations.
• Complete follow-up phone calls to all patients within two to three days post discharge.

Kenntnisse

Multitasking

Communication skills

Patient care awareness

Teamwork

Phone etiquette

Ausbildung

Certificate/ Diploma in Medical Assisting

Associate's Degree in Medical Assisting

Tools

EMR systems

Jobbeschreibung

LVHN is seeking a Medical Assistant to serve as the first point of contact for patients, combining administrative, clerical, and clinical duties to streamline care delivery. You will assist providers, manage check-in/check-out, verify insurance, and support care coordination with a focus on empathy and high-quality service.

The role requires specialized Medical Assistant training, strong multitasking and communication skills, and proficiency with EMR tools.