Front‑Line Bank CSR: Service & Solutions Advocate

American State Bank; Le Mars (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Competitive compensation

Flexible work hours

Paid vacation & sick leave

Paid holidays

401(k) with matching contribution

Wellness reimbursement

Apparel reimbursement

Community involvement incentives

Job summary

American State Bank in Le Mars, IA seeks a Customer Service Representative to be the front line for customers. You will accurately process transactions, promote bank products, and maintain a welcoming environment across all customer touchpoints.

Ideal candidates have a high school diploma or GED, strong communication skills, and the ability to handle a high volume of daily transactions while ensuring accuracy and adherence to procedures.

Qualifications

• Provide stellar customer service.
• Communicate effectively with customers and coworkers.
• Read and comprehend simple instructions.

Responsibilities

• Receive checks and cash, verify amounts, endorse checks and record transactions.
• Enter transactions into computer and issue receipts.
• Provide a welcoming environment for customers at all touchpoints.
• Count cash, balance drawer, and prepare daily cash deposits.
• Explain, promote, or sell bank products and services at the point of interaction.
• Operate ATM night depository and handle deposits as assigned.

Skills

Customer service

Communication

Reading/comprehension

Education

High school diploma/GED

Job description

American State Bank in Le Mars, IA seeks a Customer Service Representative to be the front line for customers. You will accurately process transactions, promote bank products, and maintain a welcoming environment across all customer touchpoints.

Ideal candidates have a high school diploma or GED, strong communication skills, and the ability to handle a high volume of daily transactions while ensuring accuracy and adherence to procedures.