Relationship Banking Specialist

Iowa State Bank; Le Mars (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flex benefits

401K with employer match

Paid STD/LTD

Life Insurance

Aflac

Paid Time Off

Volunteer Time Off

Parental Leave

Job summary

Iowa State Bank in Le Mars, IA is seeking a friendly Customer Service Representative to help customers with day-to-day banking needs and deliver outstanding service. You will assist with transactions, answer questions, and connect customers with banking solutions that fit their goals.

This role emphasizes relationship-building, working with teammates to identify referrals, and maintaining accuracy in cash handling.

Qualifications

• Experience handling customer transactions and inquiries.
• Ability to balance drawers and process deposits accurately.
• Strong communication and relationship-building skills.

Responsibilities

• Assist customers with transactions and banking questions.
• Refer products and services to meet customer needs.
• Handle drive-up and branch duties as required.
• Support regulatory reporting and record keeping.

Skills

Customer service

Cash handling

Phone etiquette

Problem solving

Cross-selling

Education

High school diploma

Tools

CRM software

Microsoft Office

Job description

Iowa State Bank in Le Mars, IA is seeking a friendly Customer Service Representative to help customers with day-to-day banking needs and deliver outstanding service. You will assist with transactions, answer questions, and connect customers with banking solutions that fit their goals.

This role emphasizes relationship-building, working with teammates to identify referrals, and maintaining accuracy in cash handling.