Front Entry Pro: Theft Prevention & Safety Advocate

Meijer Inc.; Michigan; Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Michigan is seeking a Loss Prevention Associate to help maintain store safety and deter theft across the front entry, sales floor and checkout areas.

You will actively identify and resolve unsafe conditions, engage with customers to prevent theft, respond quickly to alerts, and document incidents while using de-escalation techniques and clear communication. Requirements include a high school diploma and 1–2 years in customer service or asset protection, with strong written and

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new and existing technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Skills

Customer service

Asset protection

Communication

De-escalation

Negotiation

Store security

Mobility

Conflict resolution

Technology use

Education

High school diploma

Job description

Meijer Inc. in Michigan is seeking a Loss Prevention Associate to help maintain store safety and deter theft across the front entry, sales floor and checkout areas.

You will actively identify and resolve unsafe conditions, engage with customers to prevent theft, respond quickly to alerts, and document incidents while using de-escalation techniques and clear communication. Requirements include a high school diploma and 1–2 years in customer service or asset protection, with strong written and