Front Entry Ambassador & Asset Protection

Meijer; Standale (MI); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Standale, MI is hiring for an Asset Protection/Customer Service role. You will engage with customers, identify unsafe conditions, deter theft, respond to alerts, and document incidents to keep our stores safe.

We value strong communication, ability to move across the sales floor, and de-escalation skills. The position offers a pathway for advancement within a family-led, community-focused retailer with competitive wages and benefits.

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new and existing technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Skills

Customer service

Asset protection

Communication skills

De-escalation

Negotiation

Tech literacy

Incident documentation

Conflict handling

Mobility

Education

High school diploma

Job description

Meijer in Standale, MI is hiring for an Asset Protection/Customer Service role. You will engage with customers, identify unsafe conditions, deter theft, respond to alerts, and document incidents to keep our stores safe.

We value strong communication, ability to move across the sales floor, and de-escalation skills. The position offers a pathway for advancement within a family-led, community-focused retailer with competitive wages and benefits.