Front Entry Guest Safety & Service Associate - 2nd Shift

Meijer; Muskegon (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Muskegon, MI is seeking a Loss Prevention Associate to help maintain a safe shopping environment. You will actively identify unsafe conditions, deter theft through visible engagement, and respond quickly to alerts to check receipts and recover unpaid merchandise.

Requirements include a high school diploma or equivalent and 1–2 years of customer service or asset protection experience. Strong written and verbal communication, ability to move throughout the store, and skill in

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service or asset protection experience.
• Clear and professional written and verbal communication.
• Ability to move throughout the work area for long periods.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new technology solutions.
• Ability to use technology to document incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Responsibilities

• Actively identify and resolve unsafe conditions.
• Prevent theft through active presence and engagement.
• Respond to alerts to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following de-escalation techniques.
• Document and communicate theft, safety, and alarm incidents.

Skills

Customer service

Asset protection

Communication

De-escalation

Incident documentation

Technology literacy

Education

High school diploma or equivalent

Job description

Meijer in Muskegon, MI is seeking a Loss Prevention Associate to help maintain a safe shopping environment. You will actively identify unsafe conditions, deter theft through visible engagement, and respond quickly to alerts to check receipts and recover unpaid merchandise.

Requirements include a high school diploma or equivalent and 1–2 years of customer service or asset protection experience. Strong written and verbal communication, ability to move throughout the store, and skill in