Front Entrance Safety & Guest Experience Associate

Meijer Great Lakes; Warren (MI); Presencial; USD 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer Great Lakes in Warren, MI invites you to join our team as a Loss Prevention Associate. You will help protect customers and assets by maintaining a professional presence at store entryways, monitoring activities, and engaging with shoppers to prevent theft.

You bring high school level education, 1-2 years in customer service or similar, clear communication, and the ability to move throughout the store. The role emphasizes safety, rapid response to alerts, and respectful conflict resolution.

Formación

• High school graduate or equivalent.
• 1–2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new and existing technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Responsabilidades

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Conocimientos

Customer service

Asset protection

Communication skills

Ability to move

Negotiation and de-escalation

Technology proficiency

English fluency

Conflict management

Educación

High school diploma or equivalent

Descripción del empleo

Meijer Great Lakes in Warren, MI invites you to join our team as a Loss Prevention Associate. You will help protect customers and assets by maintaining a professional presence at store entryways, monitoring activities, and engaging with shoppers to prevent theft.

You bring high school level education, 1-2 years in customer service or similar, clear communication, and the ability to move throughout the store. The role emphasizes safety, rapid response to alerts, and respectful conflict resolution.