Front-End Team Leader, Retail

The TJX Companies, Inc.; Metairie (LA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

child care & cell phone discounts

credit union

referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a front-of-store leader in Metairie to promote an excellent customer experience and lead a team of associates. You will train, mentor, and coordinate POS coverage while maintaining a clean, organized store and promoting loyalty programs.

Ideal candidates will have retail experience and leadership abilities, with strong merchandising knowledge and excellent communication skills.

Qualifications

• Understanding of merchandising techniques.
• Ability to multi-task in a fast-paced retail environment.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and lead a team.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Takes an active role in training and mentoring Associates on front end principles.
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates.
• Addresses customer concerns and issues promptly, ensuring a positive customer experience.
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed.
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Promotes credit and loyalty programs.
• Supports and participates in store shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.

Skills

merchandising techniques

multi-tasking

communication

organizational skills

train others

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a front-of-store leader in Metairie to promote an excellent customer experience and lead a team of associates. You will train, mentor, and coordinate POS coverage while maintaining a clean, organized store and promoting loyalty programs.

Ideal candidates will have retail experience and leadership abilities, with strong merchandising knowledge and excellent communication skills.