Front-End Customer Experience Leader

The TJX Companies, Inc.; Fort Smith (AR); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision insurance

Life insurance

Paid holidays/vacation

Employee assistance program

Job summary

Marshalls at The TJX Companies, Inc. seeks a front-of-store leader who ensures an excellent customer experience, mentors Associates, and maintains a clean, organized store. You’ll lead by example, promote loyalty programs, and work across shifts to support store operations.

Flexibility is required with nights and weekends. The role emphasizes merchandising, strong communication, and teamwork. TJX offers competitive salary, associate discounts, retirement benefits, and comprehensive coverage,

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong communication and organizational skills
• Ability to train others
• Flexibility to work nights and weekends

Responsibilities

• Promote an excellent customer experience.
• Lead front-of-store team and manage POS coverage.
• Train and mentor Associates on front-end principles.
• Promote loyalty programs and handle customer concerns promptly.
• Ensure adherence to labor laws and store policies.

Skills

Customer service

Leadership

Merchandising

Communication

Training

Job description

Marshalls at The TJX Companies, Inc. seeks a front-of-store leader who ensures an excellent customer experience, mentors Associates, and maintains a clean, organized store. You’ll lead by example, promote loyalty programs, and work across shifts to support store operations.

Flexibility is required with nights and weekends. The role emphasizes merchandising, strong communication, and teamwork. TJX offers competitive salary, associate discounts, retirement benefits, and comprehensive coverage,