Front End Team Leader — Inspire Service & Growth

Ollie's Bargain Outlet; Keystone Manor (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with immediate vesting

Associate discount

Voluntary benefits

Job summary

Ollie's Bargain Outlet is hiring a Retail Front End Team Leader in Indianapolis, IN. You will lead the front-end team, drive customer service excellence, and manage associate productivity while ensuring daily store operations run smoothly.

The role requires supervising a team, coordinating payroll-related tasks, and maintaining pricing and signage accuracy. This position emphasizes safety, associate development, and delivering a positive shopping experience.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie's Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Job description

Ollie's Bargain Outlet is hiring a Retail Front End Team Leader in Indianapolis, IN. You will lead the front-end team, drive customer service excellence, and manage associate productivity while ensuring daily store operations run smoothly.

The role requires supervising a team, coordinating payroll-related tasks, and maintaining pricing and signage accuracy. This position emphasizes safety, associate development, and delivering a positive shopping experience.