Front End Team Lead - Retail Growth & Service

Ollie's Bargain Outlet; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401K matching

Employee discount

Voluntary benefits

Job summary

Ollie's Bargain Outlet, Store 176 in Indianapolis, is seeking a Retail Front End Team Leader to oversee the front-end operations, lead a team, and ensure a positive customer experience. You will manage daily tasks, assist with payroll considerations, and support loss prevention and store maintenance.

Candidates should have a high school diploma or equivalent and 1–2 years of supervisory experience in a mid- to large-size retailer, with the ability to work evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1-2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie's Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Staff scheduling

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet, Store 176 in Indianapolis, is seeking a Retail Front End Team Leader to oversee the front-end operations, lead a team, and ensure a positive customer experience. You will manage daily tasks, assist with payroll considerations, and support loss prevention and store maintenance.

Candidates should have a high school diploma or equivalent and 1–2 years of supervisory experience in a mid- to large-size retailer, with the ability to work evenings, weekends, and holidays.