Front End Team Leader - Grow Teams, Elevate Experience

Ollie's Bargain Outlet, Inc.; Dover (NJ); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K with match

Career growth

Employee discount 20%

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. in Dover, NJ is seeking a Retail Front End Team Leader to oversee the store’s front-end operations and lead a sales team dedicated to customer satisfaction.

The role emphasizes associate development, customer service, asset protection, and store maintenance, with responsibilities across scheduling, payroll, and staffing to meet performance goals. Join a value-driven retailer focused on growth and team achievement.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.

Skills

Team leadership

Customer service

Team player

Education

High school diploma

Job description

Ollie’s Bargain Outlet, Inc. in Dover, NJ is seeking a Retail Front End Team Leader to oversee the store’s front-end operations and lead a sales team dedicated to customer satisfaction.

The role emphasizes associate development, customer service, asset protection, and store maintenance, with responsibilities across scheduling, payroll, and staffing to meet performance goals. Join a value-driven retailer focused on growth and team achievement.