Front End Team Lead: Inspire Service & Team Performance

Ollie's Bargain Outlet; Deptford Township (NJ); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90‑d

401K with immediate vesting

20% Associate discount

Voluntary benefits

Job summary

Ollie's Bargain Outlet in Deptford, NJ is seeking a Retail Front End Team Leader to oversee the store’s front-end operations and lead a sales team dedicated to delivering a great customer experience.

The role emphasizes Associate development, customer service, asset protection, scheduling, and payroll awareness; flexibility to work evenings, weekends, and holidays is required; the position offers benefits after 90 days, 401K, and staff discounts.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Customer service

Team leadership

Sales

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet in Deptford, NJ is seeking a Retail Front End Team Leader to oversee the store’s front-end operations and lead a sales team dedicated to delivering a great customer experience.

The role emphasizes Associate development, customer service, asset protection, scheduling, and payroll awareness; flexibility to work evenings, weekends, and holidays is required; the position offers benefits after 90 days, 401K, and staff discounts.