Front End Team Leader - Drive Customer Experience & Growth

Ollie's Bargain Outlet, Inc.; Baxter (MN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Rx coverage after 90 days

401K with match

Discount for associates

Job summary

Ollie’s Bargain Outlet, Inc. in Baxter, MN is seeking a Retail Front End Team Leader to oversee all front-end operations and lead a sales team focused on a great customer experience.

You will develop Associates, manage payroll-related tasks, support donations programs, and handle pricing and merchandising updates, with a focus on safety and teamwork.

This role offers growth opportunities in a fast-paced discount retail environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. in Baxter, MN is seeking a Retail Front End Team Leader to oversee all front-end operations and lead a sales team focused on a great customer experience.

You will develop Associates, manage payroll-related tasks, support donations programs, and handle pricing and merchandising updates, with a focus on safety and teamwork.

This role offers growth opportunities in a fast-paced discount retail environment.