Front-End Team Lead, Member Services & Operations

Walmart Inc.; Chesapeake (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits (medical, vision, &amp

401(k) and stock purchase

PTO & parental/family leave

Live Better U education benefit

Job summary

Walmart Inc. in Chesapeake, VA is seeking a supervisor to assist management with the supervision of associates in the assigned area, assigning duties, training, and guiding on member service approaches. You will support membership processing, help with transactions, and oversee area operations to ensure policy compliance and a culture of service.

The role emphasizes Open Door Policy adherence, teamwork, and delivering value to members while driving store performance and customer satisfaction.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older

Responsibilities

• Supervise associates and assign duties in the area of responsibility.
• Provide member service guidance and resolve member issues.
• Process memberships, upgrades, and credit accounts.
• Assist with recruiting, scheduling, training, and coaching.

Skills

Retail experience

Customer service

Front-end equipment

Team leadership

Job description

Walmart Inc. in Chesapeake, VA is seeking a supervisor to assist management with the supervision of associates in the assigned area, assigning duties, training, and guiding on member service approaches. You will support membership processing, help with transactions, and oversee area operations to ensure policy compliance and a culture of service.

The role emphasizes Open Door Policy adherence, teamwork, and delivering value to members while driving store performance and customer satisfaction.