Front-End Team Lead — Member Service & Ops

Sam's Club; Daphne (AL); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Disability benefits

Company discounts

Live Better U education program

Job summary

Sam's Club located at 29683 FREDERICK BLVD, DAPHNE, AL 36526-9571, United States of America, is seeking an associate to assist management in supervising front-end and member services. The role involves assigning duties, coaching associates, processing memberships, and ensuring excellent member experiences at the register and self-checkout areas.

Responsibilities include supporting cash handling, maintaining merchandise organization, assisting with deposits, and collaborating with the team to

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates in assigned area and communicate goals
• Assist members with purchasing decisions and member services
• Process memberships, upgrades and credit accounts, and promote membership renewals
• Handle claims, returns, and ensure availability of merchandise and carts
• Maintain records and assist with cash handling and deposits
• Collaborate with managers and coworkers to improve processes

Skills

Retail experience

Customer service

Cash register operation

18+ years old

Tools

Front-end equipment (cash register)

Job description

Sam's Club located at 29683 FREDERICK BLVD, DAPHNE, AL 36526-9571, United States of America, is seeking an associate to assist management in supervising front-end and member services. The role involves assigning duties, coaching associates, processing memberships, and ensuring excellent member experiences at the register and self-checkout areas.

Responsibilities include supporting cash handling, maintaining merchandise organization, assisting with deposits, and collaborating with the team to