Member Experience Specialist — Front End & Service Leader

Sam's Club; Dothan (AL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off & leave

Education programs

Job summary

Sam's Club in Dothan, AL is hiring for a front-end associate. You will provide member service, operate the checkout area, and process purchases while assisting with payments, returns, and exchanges per policy.

You'll also assist with self-service technology and promote Sam's Club products and services, ensuring a safe, organized shopping environment and accurate record-keeping. This role supports training and program rollout efforts.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Guides members on self-service technology and promotes products/services.
• Maintains logs and documentation and observes safety practices.

Skills

Retail experience

Cash register / POS

Mobile retail apps

Job description

Sam's Club in Dothan, AL is hiring for a front-end associate. You will provide member service, operate the checkout area, and process purchases while assisting with payments, returns, and exchanges per policy.

You'll also assist with self-service technology and promote Sam's Club products and services, ensuring a safe, organized shopping environment and accurate record-keeping. This role supports training and program rollout efforts.