Member Experience Specialist - Front End & Tech Help

Socket.dev; Florence (AL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Other benefits

Job summary

Sam's Club in Florence, AL is seeking a Front End Associate to provide member service, operate checkout stations, and assist with self-checkout technology. You’ll help members with purchases, payments, returns, and exchanges while promoting products and maintaining a safe, organized store environment.

This role emphasizes teamwork, safety compliance, and active engagement with members to resolve issues and improve their shopping experience. Training and program rollout support are included.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and guides members regarding self-service technology.
• Maintains a safe shopping environment and supports training and program rollout.

Skills

Retail experience

Cash register

Mobile retail apps

Job description

Sam's Club in Florence, AL is seeking a Front End Associate to provide member service, operate checkout stations, and assist with self-checkout technology. You’ll help members with purchases, payments, returns, and exchanges while promoting products and maintaining a safe, organized store environment.

This role emphasizes teamwork, safety compliance, and active engagement with members to resolve issues and improve their shopping experience. Training and program rollout support are included.