Member Experience & Frontline Services Specialist

Sam's Club; Auburn (AL); On-site; USD 48,712,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Sam's Club in Auburn, AL is seeking team members to provide friendly member service, operate front-end equipment, and assist guests with purchases. You will help with returns, exchanges, and product guidance while promoting club services.

The role emphasizes safety, loss prevention, and teamwork. Training on new technology and programs is provided, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Strong customer service and interpersonal skills.
• Ability to work with mobile retail applications.

Responsibilities

• Provide member service and process purchases.
• Resolve member issues and concerns.
• Promote Sam's Club products and services and assist with self-service tech guidance.
• Maintain a safe, clean shopping environment and assist with safety procedures.

Skills

Customer service

Cash handling

Retail experience

Front-end equipment operation

Mobile apps

Tools

Mobile retail applications

Job description

Sam's Club in Auburn, AL is seeking team members to provide friendly member service, operate front-end equipment, and assist guests with purchases. You will help with returns, exchanges, and product guidance while promoting club services.

The role emphasizes safety, loss prevention, and teamwork. Training on new technology and programs is provided, with opportunities for growth and a comprehensive benefits package.