Member Experience Team Lead — Front-End Operations

Walmart; Garland (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits: medical, vision andd

401(k), stock purchase and company‑pay

Paid time off: PTO and related leave

Disability and life insurance

Employee discounts

Job summary

Walmart in Garland, TX is hiring for a position focused on supervising associates, driving member service, and maintaining store operations. The role involves training, coaching, and coordinating front-end duties, with emphasis on providing exceptional service and resolving member issues according to policy.

Responsibilities include assisting with membership processing, using registers or self-checkout, and ensuring smooth club operations.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assists management with supervision of associates by assigning duties and coaching.
• Provides member service guidance, resolves issues per company guidelines and supports recruiting, scheduling and training.
• Delivers member information, assists with purchases, self-checkout, and club pick up orders.
• Oversees area operations, handles claims and returns, organizes merchandise and maintains cleanliness.
• Completes accounting records, processes deposits, and maintains financial confidentiality.

Job description

Walmart in Garland, TX is hiring for a position focused on supervising associates, driving member service, and maintaining store operations. The role involves training, coaching, and coordinating front-end duties, with emphasis on providing exceptional service and resolving member issues according to policy.

Responsibilities include assisting with membership processing, using registers or self-checkout, and ensuring smooth club operations.