Front-End Team Lead - Member Services

Walmart Inc.; Newport News (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off benefits

Other benefits

Live Better U education program

Sam's Club Membership access

401(k) match and stock purchase

Job summary

Walmart Inc. operating Sam's Club in Newport News, VA is hiring a front-end associate to support member service and store operations.

You will supervise associates, assign duties, train on processes, and help resolve member issues following company guidelines. You will assist members with purchases, operate registers or self-checkout, process memberships and orders, and participate in merchandising, cleaning, and replenishment to ensure a smooth shopping experience.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates: assigning duties, providing feedback and guidance.
• Ensure member service by resolving issues and guiding members on purchases and options.
• Handle front-end operations including registers, self-checkout and curbside/pickup tasks.
• Maintain store area, merchandising, cleanliness, safety, and accurate documentation.

Skills

Retail experience

Customer service

Age 18+

Job description

Walmart Inc. operating Sam's Club in Newport News, VA is hiring a front-end associate to support member service and store operations.

You will supervise associates, assign duties, train on processes, and help resolve member issues following company guidelines. You will assist members with purchases, operate registers or self-checkout, process memberships and orders, and participate in merchandising, cleaning, and replenishment to ensure a smooth shopping experience.