Member Services Team Lead

Sam's Club; Saint Cloud (MN); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k)

PTO / leave

Disability coverage

Employee discounts

Job summary

Sam's Club in Saint Cloud, MN is hiring for a front-end leadership role. The associate will supervise staff, assign duties, train and coach, and help ensure member service excellence while adhering to company policies.

The position also supports membership processing and cash operations, with emphasis on policy and process compliance. You will engage with members to understand needs, guide purchasing decisions, assist with self-checkout and pick-up orders, and help maintain store appearance and

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise and train associates in assigned area
• Assist members with purchases and services
• Process memberships, upgrades and accounts
• Maintain merchandising, cleanliness, and safety in the club
• Support Open Door Policy and ethics in daily operations

Skills

Retail experience

Customer service

Age 18+

Job description

Sam's Club in Saint Cloud, MN is hiring for a front-end leadership role. The associate will supervise staff, assign duties, train and coach, and help ensure member service excellence while adhering to company policies.

The position also supports membership processing and cash operations, with emphasis on policy and process compliance. You will engage with members to understand needs, guide purchasing decisions, assist with self-checkout and pick-up orders, and help maintain store appearance and