Front-End Team Lead: Member Services & Growth

Walmart Inc.; Beavercreek (OH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Live Better U education benefit

Company discounts

Job summary

Walmart is seeking a candidate to assist management in supervising associates, assigning duties, coaching, and ensuring member service aligns with company guidelines. The role covers training, recruiting support, and maintaining policy compliance across the assigned area at Sam's Club locations.

The position emphasizes member engagement, processing memberships and benefits, and assisting customers with purchases and self-service options, while upholding store standards and Open Door Policy

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates and directing daily duties.
• Provide member service by processing memberships, upgrades, and benefits; promote club offerings.
• Oversee area operations including merchandising, checkout areas, and self-checkout.
• Support recruiting, training, coaching, scheduling, and performance evaluations; handle claims and returns.

Skills

Customer service

Front-end equipment operation

Job description

Walmart is seeking a candidate to assist management in supervising associates, assigning duties, coaching, and ensuring member service aligns with company guidelines. The role covers training, recruiting support, and maintaining policy compliance across the assigned area at Sam's Club locations.

The position emphasizes member engagement, processing memberships and benefits, and assisting customers with purchases and self-service options, while upholding store standards and Open Door Policy