Member Services Specialist - Front End & Training

Sam's Club; Aurora (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits - medical, vision, and

401(k)

Paid time off

Product discounts

Job summary

Sam's Club in Aurora, CO is seeking a Customer Service/Front End Associate to support members at the checkout, answer questions, assist with merchandise, and promote products and services. You will handle purchases, returns, and help maintain a safe, welcoming shopping environment.

You will train on new technology, assist with self-checkout, and help maintain entrance/exit areas. The role emphasizes teamwork, integrity, and delivering an outstanding member experience, with benefits including

Qualifications

• Retail experience including operating front-end equipment (e.g., cash register).
• Familiarity with mobile retail applications and self-service technology.

Responsibilities

• Provide member service at the checkout and assist with purchases.
• Maintain the checkout area and assist with payments, returns, refunds, and exchanges.
• Resolve member issues and concerns; promote Sam's Club products and services.

Skills

Customer service

Front end equipment

Cash register

Mobile retail apps

Tools

Cash register

Self-checkout tech

Job description

Sam's Club in Aurora, CO is seeking a Customer Service/Front End Associate to support members at the checkout, answer questions, assist with merchandise, and promote products and services. You will handle purchases, returns, and help maintain a safe, welcoming shopping environment.

You will train on new technology, assist with self-checkout, and help maintain entrance/exit areas. The role emphasizes teamwork, integrity, and delivering an outstanding member experience, with benefits including