Front-End Team Lead: Member Experience

Sam's East, Inc.; Hendersonville (TN); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Disability insurance

Employee discounts

Live Better U education program

Job summary

Sam's East, Inc. is seeking an hourly front-end associate at our Hendersonville, TN location. You will assist with supervising associates, answer member questions, process memberships and credit accounts, and handle transactions at registers or self-checkout.

The role involves promoting Sam's Club products and services, supporting membership renewals, and helping customers with purchases while maintaining store standards and assisting in daily operations.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates in assigned area
• Provide member service by answering questions and processing memberships and credit accounts
• Handle transactions at registers or self-checkout
• Maintain store cleanliness and organize merchandise
• Promote Sams Club products and services and support membership growth

Skills

Front-end operations

Customer service

Tools

Cash register

Job description

Sam's East, Inc. is seeking an hourly front-end associate at our Hendersonville, TN location. You will assist with supervising associates, answer member questions, process memberships and credit accounts, and handle transactions at registers or self-checkout.

The role involves promoting Sam's Club products and services, supporting membership renewals, and helping customers with purchases while maintaining store standards and assisting in daily operations.