Member Experience & Front-End Specialist

Walmart; Hendersonville (NC); On-site; USD 51,577,000 - 74,501,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Job summary

Sam’s Club Hendersonville is hiring for multiple positions with a focus on member service at the front end. The role involves maintaining the checkout area, assisting members with purchases, and promoting Sam’s Club products and services.

Training on new technology and processes is provided, along with safety and security responsibilities. Compensation includes an hourly wage with potential premiums and a comprehensive benefits package.

Qualifications

• Minimum qualifications are outlined in the posting.
• Preferred qualifications include retail experience with front-end equipment and mobile apps.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes Sam's Club products and services.
• Guides members on self-service technology and processes purchases, returns, refunds, and exchanges.
• Maintains safety, security, and a clean shopping environment.
• Trains Member Frontline Services associates on processes and tool functionality.
• Ensures compliance with company policies, safety practices and Open Door policy.

Skills

Retail experience

Front end equipment operation

Mobile retail applications

Job description

Sam’s Club Hendersonville is hiring for multiple positions with a focus on member service at the front end. The role involves maintaining the checkout area, assisting members with purchases, and promoting Sam’s Club products and services.

Training on new technology and processes is provided, along with safety and security responsibilities. Compensation includes an hourly wage with potential premiums and a comprehensive benefits package.