Front-End Team Lead — Elevate Sales & Service

Bass Pro Shops; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Miami, FL seeks a Team Leader to direct department associates in merchandising, inventory control, pricing, stocking and customer service. You will help with staff selection, training, scheduling and performance feedback to foster a productive, service‑oriented team environment.

You will maintain pricing integrity, execute corporate directives, and ensure a pleasant shopping experience while meeting department goals in sales and gross margin.

Qualifications

• High school diploma or equivalent is required.
• Retail sales experience of 2–4 years is expected.
• Supervisory experience is a plus.
• Strong customer service and communication skills are essential.

Responsibilities

• Direct daily activities of department associates.
• Support achievement of department sales and inventory goals.
• Staff, interview, and train department personnel as needed.
• Maintain high standards of customer service and product knowledge.

Skills

Discount calculations

Data interpretation

Public speaking

POS systems

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS systems

Inventory software

Job description

Bass Pro Shops in Miami, FL seeks a Team Leader to direct department associates in merchandising, inventory control, pricing, stocking and customer service. You will help with staff selection, training, scheduling and performance feedback to foster a productive, service‑oriented team environment.

You will maintain pricing integrity, execute corporate directives, and ensure a pleasant shopping experience while meeting department goals in sales and gross margin.