Front-End Team Lead: Customer Service & Ops

Jetro Restaurant Depot; Seattle (WA); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) Employer Match

Paid Time Off

Six Paid Company Holidays

Tuition Reimbursement

Voluntary supplemental benefits

Comprehensive Benefits Package

Descrizione del lavoro

Jetro Restaurant Depot in Seattle is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring accurate transactions and strong customer service. You will guide staff, monitor cash handling, and maintain organized, efficient front-end areas in a fast-paced retail environment.

The role emphasizes supervisory experience, proactive problem-solving, and the ability to coordinate schedules in a customer-focused setting. Competitive benefits accompany this full-time position.

Competenze

• Experience in retail or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Experience in a supervisory or lead role preferred.
• Familiarity with front-end operations in high-volume retail environments.

Mansioni

• Oversee daily front-end operations to ensure accurate transactions.
• Monitor cash handling and resolve minor discrepancies.
• Guide front-end staff during daily operations.
• Keep front-end areas organized, clean and efficient.
• Maintain customer service standards and address issues.
• Support scheduling and workflow coordination for front-end staff.
• Enforce company procedures and policies at the front-end.
• Escalate operational issues to management.

Conoscenze

Customer service

Communication

Organizational skills

Team coordination

Cash handling

Descrizione del lavoro

Jetro Restaurant Depot in Seattle is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring accurate transactions and strong customer service. You will guide staff, monitor cash handling, and maintain organized, efficient front-end areas in a fast-paced retail environment.

The role emphasizes supervisory experience, proactive problem-solving, and the ability to coordinate schedules in a customer-focused setting. Competitive benefits accompany this full-time position.