Front-End Team Lead - Customer Service & Ops

Restaurant Depot; Blauvelt (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid Time Off

Job summary

Restaurant Depot in Blauvelt, NY is seeking a Front-End Supervisor to oversee daily customer service, transaction accuracy, and front-end performance. You will support staff, ensure standards, and help maintain an efficient, customer-focused checkout area.

The role emphasizes team leadership, cash handling oversight, and the ability to resolve issues quickly in a fast-paced retail environment. Strong communication and organization are essential to keep operations smooth and customers satisfied.

Qualifications

• Experience in retail, customer service, or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.
• Help enforce company procedures and policies at the front-end.
• Communicate operational issues or concerns to management.

Skills

Retail/front-end operations

Cash handling

Communication

Organization

Teamwork

Problem solving

Job description

Restaurant Depot in Blauvelt, NY is seeking a Front-End Supervisor to oversee daily customer service, transaction accuracy, and front-end performance. You will support staff, ensure standards, and help maintain an efficient, customer-focused checkout area.

The role emphasizes team leadership, cash handling oversight, and the ability to resolve issues quickly in a fast-paced retail environment. Strong communication and organization are essential to keep operations smooth and customers satisfied.