Front-End Team Lead — Customer Ops

Jetro Restaurant Depot; Englewood (CO); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Holidays Paid

Tuition Reimbursement

Supplemental Benefits

Life Insurance

Job summary

Jetro Restaurant Depot in Englewood, CO is seeking a Front-End Supervisor to oversee daily front-end operations, assist with customer service, ensure transaction accuracy, and drive team performance. The role emphasizes maintaining clean, organized front-end areas, enforcing procedures, and providing guidance to staff during day-to-day operations while upholding high service standards.

Candidates should have retail or front-end experience and strong communication skills to thrive in a fast-paced

Qualifications

• Experience in retail or front-end operations.
• Basic understanding of cash handling.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Skills

Customer service

Cash handling

Communication

Organization

Problem-solving

Job description

Jetro Restaurant Depot in Englewood, CO is seeking a Front-End Supervisor to oversee daily front-end operations, assist with customer service, ensure transaction accuracy, and drive team performance. The role emphasizes maintaining clean, organized front-end areas, enforcing procedures, and providing guidance to staff during day-to-day operations while upholding high service standards.

Candidates should have retail or front-end experience and strong communication skills to thrive in a fast-paced