Front End Team Lead - Customer Service & Operations

Northeast Grocery; Lebanon (NH); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Northeast Grocery is seeking a Front End Supervisor to oversee the store's customer service, checkout operations, and related front end activities in Lebanon, NH. The role emphasizes maintaining 5S standards, training cashiers, and ensuring compliance with company policies.

You will supervise front end staff, manage cash controls, and coordinate with the Customer Service Manager to implement programs across the team. Strong communication and organizing skills are essential.

Qualifikationen

• Must be at least 18 years of age and have satisfactory performance reviews.

Aufgaben

• Responsible for ensuring the highest level of customer service and courtesy at all times.
• Supervise cashiers, bottle associates and service clerks, and schedule associates.
• Maintain cashier controls, cash handling, and adherence to company policies and procedures.
• Ensure front end operations are neat, safe, and in compliance with sanitation regulations.
• Assist Customer Service Manager in communicating and enforcing company programs.

Kenntnisse

Strong organizational skills

Ability to manage others

Strong communication skills

Ausbildung

High School Diploma or equivalent

Tools

Phone

Computer Applications

Cash register

Jobbeschreibung

Northeast Grocery is seeking a Front End Supervisor to oversee the store's customer service, checkout operations, and related front end activities in Lebanon, NH. The role emphasizes maintaining 5S standards, training cashiers, and ensuring compliance with company policies.

You will supervise front end staff, manage cash controls, and coordinate with the Customer Service Manager to implement programs across the team. Strong communication and organizing skills are essential.