Front End Team Lead: Fast, Friendly Customer Service

Northeast Grocery; Brattleboro (VT); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Northeast Grocery in Brattleboro, VT is seeking a Front End Supervisor to oversee customer service desks, register checkouts, and related areas. You will ensure fast, friendly service and adherence to company policies while supporting the Store Manager with daily Front End operations.

The role requires 3+ years of related experience, high school diploma or equivalent, strong organizational and communication skills, and the ability to train and supervise Front End and Office staff.

Qualifikationen

• Must be at least 18 years of age.
• Ability to manage others and follow through to achieve objectives.
• Strong organizational and multitasking abilities.
• Solid communication skills and basic computer literacy.
• High school diploma or equivalent required.

Aufgaben

• Oversee Front End operations including customer service desk and checkouts.
• Train, schedule, and supervise Front End, Office, Customer Service, and Bottle associates.
• Maintain 5S standards and ensure cleanliness and safety.
• Enforce company policies and assist with payroll and budgets.
• Ensure pricing accuracy and manage supply orders and inventory controls.
• Meet or exceed financial goals for Front End and related areas.
• Provide first-level support for customer service issues.

Kenntnisse

People management

Organizational skills

Communication skills

Basic computer skills

Ausbildung

High School Diploma or equivalent

Tools

Point-of-sale systems

Jobbeschreibung

Northeast Grocery in Brattleboro, VT is seeking a Front End Supervisor to oversee customer service desks, register checkouts, and related areas. You will ensure fast, friendly service and adherence to company policies while supporting the Store Manager with daily Front End operations.

The role requires 3+ years of related experience, high school diploma or equivalent, strong organizational and communication skills, and the ability to train and supervise Front End and Office staff.