Front End Team Lead: Customer Service & Ops

Northeast Grocery; Loudonville (NY); Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

PriceChopper in Loudonville, NY seeks a Front End Supervisor to oversee customer service and store Front End operations. You will manage checkout, bottle return, and sanitation, ensuring policies are followed, and assist the Customer Service Manager in communicating programs to staff.

The role requires strong organization, team leadership, and a focus on accuracy and efficiency in daily front-end activities, with adherence to 5S standards and company procedures.

Formación

• Must be at least 18 years of age.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Basic literacy and computer skills.
• High school diploma or equivalent; 1–3 years related experience.

Responsabilidades

• Ensure Front End associates provide fast, friendly customer service.
• Oversee front end operations including checkout, bottle return, and cleanliness.
• Train and supervise cashiers and service clerks; schedule staff.
• Maintain cash controls and cashier logs; ensure policy adherence.
• Assist Customer Service Manager with communicating programs to staff.

Conocimientos

Organizational skills

Multi-tasking

Communication skills

Literacy

Computer skills

Age 18+

Educación

High School Diploma or equivalent

1-3 years related experience

Herramientas

POS Register

Calculator

Computer Applications

Phone

Descripción del empleo

PriceChopper in Loudonville, NY seeks a Front End Supervisor to oversee customer service and store Front End operations. You will manage checkout, bottle return, and sanitation, ensuring policies are followed, and assist the Customer Service Manager in communicating programs to staff.

The role requires strong organization, team leadership, and a focus on accuracy and efficiency in daily front-end activities, with adherence to 5S standards and company procedures.